Privacy Policy

Last Updated: 01 September 2026

Vipasvi Overseas Hubb has adopted this Privacy Policy with respect to the collection, use, storage and disclosure of personal information.

Introduction

We are committed to protecting the privacy of personal information and handling personal information responsibly and in accordance with applicable privacy and data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India, and the laws of other countries in which we operate or conduct business. This Privacy Policy explains how we collect, use, store and disclose personal information, how you may request access to or correction of your information, and how you may contact us regarding a privacy concern or complaint. From time to time, we may introduce changes to our policies, processes and systems relating to how we handle personal information. We may update this Privacy Policy to reflect those changes. The latest version will be made available on our website.

Information Automatically Collected

When you access our website, certain technical information may be collected automatically.

This may include your IP address, browser type, device information, operating system, pages visited, referring website, date and time of access and other technical information.

We may use this information to help diagnose technical problems, maintain the security and performance of our website, understand how visitors use the website and administer our online services.

Collection of Personal Information

We collect information that is reasonably necessary and relevant to providing our products, export services and other business services.

Depending on how you interact with us, this information may include:

Name;
Company or organisation name;
Business address;
Country or location;
Email address;
Telephone number;
Business registration, tax (such as GST) or import/export licence details;
Payment and banking information required to process transactions;
Product requirements;
Enquiry details;
Shipping or destination information;
Information provided when requesting a quotation;
Information contained in correspondence with us; and
Other information you voluntarily provide in connection with a business enquiry or transaction.

Where practicable, we will collect personal information directly from you.

We may collect information in various ways, including through our website, contact forms, email, telephone, messaging services, written correspondence, business meetings or other communications.

Where appropriate, we will endeavour to make you aware that information is being collected and explain the purpose for which it is being collected.

If you choose not to provide information that is reasonably required for a particular product, quotation, enquiry or service, we may not be able to provide the requested product or service or respond fully to your enquiry.

Use and Disclosure

We will handle personal information responsibly and use it for legitimate purposes connected with our business activities.

Personal information may be used to:

Respond to enquiries;
Prepare quotations;
Communicate about products and specifications;
Process and manage orders;
Coordinate sourcing, packaging, shipping and export activities;
Maintain customer and business records;
Provide customer service;
Communicate with importers, wholesalers, distributors, suppliers and other business partners;
Improve our website, products and services;
Protect our website, business and users against fraud, misuse or security threats;
Meet legal, regulatory, customs, tax or compliance requirements; and
Carry out other activities reasonably necessary for operating our business.

We do not sell or trade personal information.

We may disclose information to trusted third parties that assist us in operating our website, conducting our business or providing services to customers. These may include website and hosting providers, logistics providers, shipping companies, customs or documentation providers, professional advisers and other service providers where reasonably necessary.

Where appropriate, such parties are expected to handle personal information securely and use it only for the purposes for which it has been provided.

We may also disclose information where reasonably necessary to comply with applicable law, regulation, legal process or government request, or to protect our rights, property, security or the rights and safety of others.

Non-personally identifiable, aggregated or statistical information may be used for analytics, research, website improvement or other legitimate business purposes.

Business and Marketing Communications

Vipasvi Overseas Hubb may communicate with existing or prospective customers, importers, distributors, wholesalers, suppliers and other businesses regarding products, quotations, sourcing opportunities and other relevant business matters, where permitted by applicable law. If you receive a marketing or business-development communication from us and do not wish to receive further communications of that nature, you may use any unsubscribe or opt-out method provided in the communication or reply directly to the sender. If you ask us not to send further marketing communications, we will take reasonable steps to record and respect your request in accordance with applicable data protection and electronic marketing requirements. We may retain limited information about your opt-out request where necessary to ensure that your preference continues to be respected.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance and analytics. Cookies are small data files that may be stored on your device when you visit a website. Depending on the technologies used on our website, cookies may help us understand website traffic, remember preferences, improve website performance and understand how visitors interact with our content.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the website. Where required by applicable law, consent will be requested before non-essential cookies or similar technologies are used.

Third-Party Websites

Our website may contain links to third-party websites, platforms or services. Vipasvi Overseas Hubb is not responsible for the privacy practices, security or content of third-party websites. When you leave our website, you should review the privacy policy of the relevant third party before providing personal information.

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

Data Security

We maintain reasonable technical and organisational security measures designed to protect personal information against accidental or unlawful loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Users should therefore take appropriate precautions when transmitting personal or confidential information electronically.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining business and transaction records, responding to enquiries, complying with legal or regulatory obligations and resolving disputes.
Retention periods may vary depending on the nature of the information and applicable legal or business requirements. When personal information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

International Business and Data Transfers

Vipasvi Overseas Hubb conducts international business and may communicate with customers, suppliers, service providers and other organisations located in different countries. As a result, personal information may in some circumstances be processed, accessed or transferred across national borders. Where applicable privacy or data protection laws impose requirements on international transfers of personal information, we will take reasonable steps to handle such transfers in accordance with those requirements.

Access and Corrections

If you believe that personal information we hold about you is inaccurate, incomplete or out of date, you may contact us and request that the information be corrected. Where applicable law provides you with rights to access personal information held about you, you may also submit an appropriate request. We may need to verify your identity before processing certain privacy-related requests.

Your Privacy Rights

Depending on your location and applicable data protection law, you may have rights relating to your personal information, including the right to request access, correction, deletion or restriction of certain processing. You may also have the right to object to certain uses of your information or withdraw consent where processing is based on consent. These rights are subject to applicable legal requirements and exceptions.

Complaints

If you have a complaint or concern regarding the privacy or handling of your personal information, please contact our Grievance Officer using the details in the Contact Us section below. Upon receiving a privacy complaint, we will review the matter and take reasonable steps to respond and, where appropriate, resolve the issue within a reasonable time and, where required by law, within the period prescribed by applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your country, such as the Data Protection Board of India.